Terms and Conditions Of Sale
Debriar Limited — Terms & Conditions of Sale
1. Who we are
Debriar Limited (“we”, “us”, “our”) supplies food, non‑food and equipment products to trade customers.
2. Placing an order
When you place an order with us (by phone, email, or online), you agree to buy the products under these Terms & Conditions.
We accept your order when we confirm it or deliver the goods — whichever happens first.
3. Prices
Prices may change at any time. All prices are shown excluding VAT.
4. Payment terms
Where we grant credit, invoices must be paid 14 days from the end of the month in which the invoice is raised.
Payment must be made in full, without deductions.
If payment is late, we may:
charge statutory interest under the Late Payment of Commercial Debts Act
apply late payment compensation fees
add reasonable administration charges for chasing the debt
suspend or cancel future deliveries
reduce or withdraw your credit limit immediately
Time for payment is essential.
5. Credit limits
We may change or withdraw your credit limit at any time based on our assessment of risk.
We may also require payment upfront before supplying further goods.
6. Delivery
We deliver to the address agreed with you.
Risk passes to you once the goods are unloaded at your premises.
If no one is available to receive the delivery, we may leave the goods at the delivery location and risk passes to you at that point.
If you refuse delivery or fail to provide access, we may charge you for the cost of returning the goods and any admin fees.
We may deliver in instalments.
7. Checking your delivery
You must check the delivery at the time it arrives.
If anything is missing or damaged and it is visible on delivery, you must tell us within 72 hours.
You must keep any damaged goods for inspection.
We cannot accept claims made after this time.
8. Cancellation
Orders cannot be cancelled without our written agreement.
If we agree to cancel, we may charge a minimum 20% cancellation fee.
9. Retention of title
You own the goods only when you have paid all amounts you owe us, not just the invoice for those goods.
Until then:
we still own the goods
you must store them safely and keep them insured
you may use or resell them in the normal course of business
if you resell them, we retain rights over the proceeds of sale
If you do not pay us, or we believe your business is at risk, we may ask you to return the goods.
If you do not, we may enter your premises to recover them.
10. If your business becomes insolvent
If you:
enter administration, liquidation or a voluntary arrangement
stop trading
cannot pay your debts
or we reasonably believe any of these events may happen
We may:
cancel any outstanding orders
stop supplying you
require immediate payment of all outstanding invoices
11. Our responsibility to you
We will replace or refund goods that are genuinely faulty.
We are not responsible for:
goods damaged due to poor storage or handling
losses caused by delays
loss of profit, goodwill, customers or any indirect losses
claims made more than 3 months after the invoice date
Nothing in these terms limits our liability for death, personal injury or fraud caused by our negligence.
12. Confidentiality
You must keep our pricing, business information and account details confidential.
13. Data protection
We process personal data for credit checks, account management and trading activity under the lawful basis of legitimate interests.
We may carry out credit searches on your business and its directors.
These searches may be recorded by credit reference agencies.
14. Authority to order
Anyone placing orders using your account number or business details is treated as authorised to do so.
You are responsible for all orders placed on your account.
15. General
If any part of these terms is found to be invalid, the rest will still apply.
We may update these terms at any time by posting the latest version on our website.
These terms are governed by English law and disputes will be handled by the English courts.
